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INSURANCE UPDATE |

We now accept Oscar Health Insurance

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Our Admissions Process

From your first call to your first day, we are here to make your admission as smooth as possible. Call now to speak with an admissions specialist.

INSURANCE & aDMISSIONS

Our Admissions Process

We accept most major insurance plans and make the admissions process as smooth as possible. In many cases, you can verify your coverage and begin treatment within days.

Insurance Verification

We'll work with your insurance to confirm your benefits.

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Assessment

Our intake team will ask a series of questions to review your needs and determine the right level of care.

Treatment Planning

We'll create an individualized treatment plan based on your unique needs.

Admission

Your treatment journey begins, often within 24-48 hours.

COMMON QUESTIONS

FAQs About Admissions

Answers to the most common questions about what to expect during your admission to Promises Atlanta.

When you call, our Recovery Advocates will answer any questions about treatment, help confirm your benefits coverage and perform a pre-assessment to determine your eligibility. They may ask about your:

  • Current living situation
  • Substance abuse history
  • Medical history
  • Mental health history
  • Family history of addiction
  • Health insurance plan


Upon verifying your insurance, our advocate will provide a treatment program recommendation that is tailored to your recovery needs. We will help you decide on an admission date and can assist with making travel arrangements if necessary.

The cost of treatment varies depending on the level of care you need, the program, the length, and your insurance coverage. The best way to determine the cost of treatment is to call our recovery advisors so that they can assess your needs and provide a free insurance benefits check.

Federal laws and workplace policies are in place to protect people who want to recover from addiction. Understanding your rights as an employee and having a plan can help you keep your job during treatment.

If you’re considering using FMLA benefits to protect your job while you’re in rehab, it’s really important to start the process as soon as possible, even before you arrive for treatment. You’ll need to contact your employer to start the paperwork required for FMLA. To protect your privacy, you only need to say you’re seeking medical treatment.

Still Have Questions?

Our admissions team is available to answer questions about detox, treatment options, insurance and next steps. 

Call (678)-904-8617 Verify Your Insurance All calls are free and confidential
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WHAT TO EXPECT

Once You Arrive at the Facility

When you arrive at Promises Atlanta, our staff performs a comprehensive intake assessment of your physical and mental health to help create your substance abuse or mental health treatment plan. Your intake assessment may include:

Your Privacy Is Our Priority

All admissions calls are free and confidential. At Promises, you will fill out forms that only allow us to discuss important information with the people you designate per HIPAA guidelines. In addition, no information will be disclosed to any party without your written, documented consent.

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