Sana Benefits is a newer kind of health plan, designed for small and mid-size businesses that want better coverage than traditional small-group products offer. If your employer uses Sana, you have a plan with broad provider access and a straightforward member experience—and Promises Atlanta is in-network with Sana for both substance use and mental health treatment. This page explains how Sana coverage works for rehab, what affects your cost, and how to verify your benefits.
Sana Benefits: What You Have
Sana provides level-funded health plans to employers, typically with fewer than a few hundred employees. Key features:
- Broad access. Sana plans are designed to let members see most providers without the narrow networks common in small-group plans.
- No referrals. You can access behavioral health care directly.
- Digital-first. The Sana app handles ID cards, deductible tracking, claims, and member support.
- Level-funded structure. Your employer pays a fixed monthly amount; Sana administers the plan. For you, it works like any employer plan.
Sana plans are ACA-compliant and therefore cover substance use and mental health treatment as essential health benefits.
What Sana Covers at Promises Atlanta
- Medical detox — typically approved quickly when clinically indicated
- Residential addiction treatment — with prior authorization, reviewed in increments
- Residential mental health treatment for depression, anxiety, PTSD, and bipolar disorder
- Dual diagnosis treatment for co-occurring conditions
- Partial hospitalization (PHP) and intensive outpatient (IOP)
- Medication-assisted treatment, with medications generally under the pharmacy benefit
Under the federal Mental Health Parity and Addiction Equity Act and Georgia’s 2022 Mental Health Parity Act (HB 1013), plans cannot cover substance use or mental health treatment less generously than medical care—no separate day limits, higher copays, or stricter authorization standards. Our explainer on mental health parity in Georgia describes your rights in detail.
Ready to talk? Admissions is available around the clock. Call (678) 904-8617 or verify your insurance online in under a minute. All calls are free and confidential.
What Determines Your Out-of-Pocket Cost
For an in-network facility like Promises Atlanta, what you pay is governed by four numbers on your Sana plan rather than by the program’s list price:
- Deductible — what you pay before the plan pays. What you have already spent this year counts.
- Coinsurance or copay — your share after the deductible, commonly 10–30% for inpatient care.
- Out-of-pocket maximum — the ceiling. Once reached, the plan pays 100% of in-network covered care for the rest of the year, including step-down levels and outpatient follow-up. For most people entering residential treatment, this is the number that defines their actual cost.
- Network status — in-network benefits apply at Promises Atlanta. Out-of-network care typically carries a higher deductible and coinsurance, or is not covered at all under HMO-style plans.
Our guide to the cost of rehab in Georgia walks through the arithmetic with examples.
How Sana Authorization Works
- Our admissions team collects clinical information and your Sana member details.
- We submit a prior authorization request documenting medical necessity.
- Sana approves an initial number of days; detox is typically fast.
- Our utilization review team submits clinical updates to extend authorization as appropriate.
Sana’s member support is known for being responsive, and in our experience behavioral health authorization moves efficiently. If coverage is limited before our clinicians agree, we request peer-to-peer review, pursue appeal, and explain your right to independent external review.
Small-Business Employees and Treatment
People who work for small companies often worry more about taking time for treatment than employees of large corporations do—there is no deep bench to cover their role, and the owner knows everyone. A few things worth knowing:
- FMLA applies to employers with 50 or more employees. If yours is smaller, you may still have protections under your employer’s policies and the Americans with Disabilities Act. Our guide to medical leave for rehab in Georgia covers both.
- Confidentiality does not depend on company size. Your treatment records are protected by federal law, and Sana does not share diagnoses with your employer. See whether your employer will find out.
- Step-down care—partial hospitalization and intensive outpatient—lets you return to work sooner while continuing treatment, which many small-business employees find makes the conversation with an owner easier.
Common Sana Questions
Does Sana cover residential mental health treatment?
Yes. Our residential mental health program for depression, anxiety, PTSD, and bipolar disorder is covered under the behavioral health benefit with full parity protections.
Does Sana cover medication-assisted treatment?
Medications such as buprenorphine and naltrexone are generally covered under the pharmacy benefit.
What if my employer is new to Sana this year?
Deductibles reset with the plan year. Tell admissions your plan’s start date and we will factor it into your estimate.
Timing, Deductibles, and the Calendar
Two timing questions come up on nearly every insurance call. First: should I wait until I have met my deductible? No. Treatment delayed for financial optimization is treatment that often never happens, and for alcohol and benzodiazepine dependence, waiting carries medical risk. If you are close to your deductible, tell us and we will factor it into the estimate; if you are not, the out-of-pocket maximum still caps the year. Second: what happens if treatment spans January 1? Deductibles and out-of-pocket maximums reset with the plan year, so a stay that begins in December and continues into January may involve two years of cost-sharing. We flag this when it applies and, where clinically appropriate, discuss how step-down levels of care fit. Neither question should keep you from calling today.
If You Are Calling for Someone Else
Spouses, parents, and adult children make a large share of first calls. You can verify benefits using the policyholder’s information, ask about bed availability, and get coaching on how to raise the subject—our guide to talking to a loved one about rehab is a good start. Walking into that conversation with “I checked, and it’s covered” removes one of the most common objections before it is raised.
How to Verify Your Sana Benefits
- Online: Complete the secure verification form. We contact Sana, confirm your deductible status, coinsurance, out-of-pocket maximum, and authorization requirements, and call you back with a written estimate—usually within the hour during business hours.
- By phone: Call (678) 904-8617 with your member ID. We can often verify while you hold.
- Through Sana: The Sana app shows deductible status and out-of-pocket maximum in real time.
Have your insurance card, the policyholder’s name and date of birth, and a sense of what you are seeking help with. You can verify on behalf of a family member using the policyholder’s information. Verification is free and does not obligate you to anything.
Why Sana Members Choose Promises Atlanta
Promises Atlanta is Joint Commission accredited, with physician-led detox, master’s-level clinicians, and integrated care for addiction and mental health on one campus in Dacula, Georgia. Our continuum from detox through alumni support means you do not change providers as you progress, and our admissions team handles verification and authorization so you can focus on getting well.
Frequently Asked Questions
Is Promises Atlanta in-network with Sana Benefits?
Yes, for substance use and mental health treatment. Verify your Sana benefits or call (678) 904-8617.
What is Sana Benefits?
Sana is a health plan built for small and mid-size businesses. It offers level-funded plans with broad provider access and a digital-first member experience.
Does Sana cover rehab?
Sana plans cover substance use and mental health treatment as essential health benefits under parity requirements. Medically necessary detox and residential treatment are covered with authorization.
Does Sana require referrals?
No. Sana plans allow direct access to providers without referrals.
How do I check my Sana deductible?
The Sana member app shows your deductible status and out-of-pocket maximum. We can translate those numbers into a written estimate.
Take the First Step Today
Promises Atlanta is located at 1200 Winder Hwy, Dacula, GA 30019, and our admissions team can answer questions, check your benefits, and often schedule an assessment the same day.