What kind of treatment do you offer?

Our main focus is addiction treatment, with structured, evidence-based care to help you stop using substances and build a healthier life. We also treat co-occurring mental health conditions like anxiety, depression, and trauma. Each person receives a personalized treatment plan designed by a compassionate care team.

What can I expect from addiction treatment?

Most treatment plans include: A full clinical assessment Medically supervised detox, if needed Individual, group, and family counseling Mental health support Discharge planning and aftercare coordination

How long does treatment typically last?

The average length of stay is 3–4 weeks, but this may vary depending on clinical needs. Your treatment team will work with you to determine what’s appropriate as progress is made.

Is this an accredited facility?

Yes. All Promises Behavioral Health facilities are accredited by The Joint Commission, reflecting our commitment to quality and safety.

Can I leave campus or use my car during treatment?

While in detox or residential care, clients receive 24-hour support and do not leave campus independently. Exceptions may be made for urgent medical needs or extraordinary circumstances, as approved by the treatment team. If extended leave is required, discharge and re-admission may be necessary.

Can I use my phone or laptop during treatment?

Yes, you’ll be able to use your phone or laptop during designated times after your first two weeks in treatment.

Will I have any free time?

Yes. While your day will be structured, there is personal time for journaling, rest, treatment assignments, hygiene, or connecting with peers.

What is the food situation like?

We have a full menu available and can send an example over upon request so you can see what kind of meals to expect.

What should I bring with me to treatment?

We recommend bringing: A week’s worth of comfortable clothing One pair of closed-toe shoes Alcohol-free hygiene products Your photo ID and insurance card (if applicable) Any approved medications Our admissions team will give you a complete packing list before you arrive.

Can my family be involved?

Yes. While we do not currently offer in-person visitation, virtual family sessions can be arranged through your primary therapist via phone or Microsoft Teams.

If a family emergency arises, how can we communicate with a loved one in treatment?

You can call our central office. Our team can forward urgent messages directly to the appropriate facility.

Yes. We provide medically supervised detox services to help clients safely and comfortably manage withdrawal symptoms.

Do you offer medication-assisted treatment (MAT)?

Yes, we do offer medication-assisted treatment (MAT) as part of our addiction treatment program.

Are there gender-specific groups or outings?

We plan to offer gender-specific groups in the future. For now, you can expect gender-specific outings during your time in treatment.

What happens after treatment? Will I have support?

Discharge planning begins before your program ends. Your case manager will help coordinate aftercare referrals, assist with transitions to outpatient providers, and ensure continued support beyond treatment.

Can I come in just for mental health support?

Yes. We welcome clients seeking help with mental health conditions like anxiety, depression, or trauma—even if substance use is not involved. Let’s talk and see if our services are a good fit for your needs.

What types of therapy are available?

We offer: Individual therapy Group therapy Family therapy Cognitive behavioral therapy (CBT) Dialectical behavior therapy (DBT) These approaches help you develop healthy coping strategies, process trauma, and build stronger relationships.

How often will I have therapy?

You’ll meet with your individual therapist once a week, join family therapy once a week, and participate in group therapy sessions every day.

What insurance do you accept?

We accept most major insurance plans. Our team will help verify your benefits and walk you through your coverage options.

What age groups do you support?

We work with adults ages 18 and up.

FAQ

When you’re thinking about starting addiction treatment or looking for support with your mental health, it’s natural to have questions. Promises Atlanta is here to guide you with clear answers and compassionate support.

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