Admissions

Taking the first step toward treatment can feel daunting, but you don’t have to do it alone. At Promises Atlanta, our admissions team is here to make the process as smooth and stress-free as possible. From your first call, we’ll provide clear guidance, answer your questions, and help you find the right level of care.

We accept most
major insurance plans

Worrying about finances shouldn’t stand in the way of getting help. Our team will verify your insurance and walk you through your options so you can focus on what truly matters—your recovery.

We Are In-Network with

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How it Works

Getting started is simple

Whether you’re reaching out for yourself or a loved one, we’re here to make the process as smooth as possible. 

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Call us or submit a quick form

We’re available 24/7 to answer your questions and learn more about your needs.
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Talk with a caring admissions specialist

You’ll speak directly with someone who understands what you’re going through and can guide you through next steps.
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Find the right fit

We’ll help you explore which program, specialty, or level of care makes the most sense for your healing.
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Begin your journey

Once you're ready, we’ll help you schedule admission and start building a path to recovery—on your terms.

What to expect from the
admissions process

Reaching out for help is a courageous decision. From the moment you contact us, you’re taking an important step toward healing. Our compassionate admissions specialists will work with you to create a treatment plan tailored to your needs.

At Promises Atlanta, we offer:

  • Residential treatment for immersive, structured care
  • Outpatient programs for flexible support while maintaining daily responsibilities
  • Mental health services to address co-occurring conditions
  • A dedicated, compassionate team to guide you every step of the way

We also understand that you may be reaching out on behalf of someone else. No matter the situation, we’re here to help:

  • For yourself – We’ll provide personalized guidance to start your journey
  • For a loved one – We offer support for families navigating this process together
  • For a client – We collaborate with professionals for smooth care transitions

Admissions FAQs

We recommend bringing:

  • A week’s worth of comfortable clothing
  • One pair of closed-toe shoes
  • Alcohol-free hygiene products
  • Your photo ID and insurance card (if applicable)
  • Any approved medications

Our admissions team will provide a full packing list before you arrive.

Yes. Each facility has designated phone times. A schedule will be provided during admission.

Clients in detox or residential care do not leave campus independently. Exceptions may be approved for urgent medical needs or extraordinary circumstances by the treatment team.

The average stay is 3–4 weeks, but this may vary. Your treatment team will help determine the best length of stay based on your needs.

Yes. All Promises Behavioral Health facilities are accredited by The Joint Commission.

Get in touch

We believe treatment should be within reach — and we’re here to help you get there. Contact Promises Atlanta today at 470.571.3586 and let’s take the next step together.

Connect with
Promises Atlanta today

We’re here to walk this journey with you

No matter where you are in your journey, we’re here to help. Reach out today to start your recovery. 

Ready to begin your journey?

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1200 Winder Hwy
Dacula, Ga. 30019
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